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Please note that U.S. and Canadian Billing and Registration Support is available from 9am to 6pm PST Monday through Friday.

European Billing and Technical Support is available Monday to Friday 9am to 5.30pm (UK Time)

U.S. and Canada
CD Replacement and Warranty (800) USA-SEGA
Billing, Registration, & Cancellation U.S.and Canada (858) 537-0898
Technical/Billling Support http://www.station.sony.com/en/services/help/customer.jsp
Other http://www.station.sony.com/en/services/help/customer.jsp
Gameplay Support http://support.thematrixonline.com
 
Europe
CD Replacement and Warranty +44 (0) 208 996 4444
Billing & Registration +44 (0) 845 600 4263
Technical Support +44 (0) 845 600 4263
Gameplay Support http://support.thematrixonline.com
Other http://www.station.sony.com/en/services/help/customer.jsp
 
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