Station Account
Management System
MXO story summary,
8.2.5 (9/20-9/26)
Player
Event Announcements
Player Event Announcements showcases some of the upcoming player events in
The Matrix Online!
Find Out More!
Extended
Service Downtime REMINDER
Beginning at 11:30 p.m. PDT on Monday, September 24th, all SOE services will be unavailable so that we can perform significant upgrades to our authentication and account management systems.
Currently we expect this maintenance to take approximately 14 hours. But as first indicated, it could extend to as long as 24. Customer service, chat and support will also be unavailable at this time. Phone support will still be accessible. SOE websites will continually be updated throughout the day as to the progress of the maintenance.
We apologize for this interruption, however when service is resumed you will have an enhanced user experience to manage your accounts at Station.com.
Find Out More!
MXO story summary,
8.2.4 (9/13-9/19)
Extended
Service Downtime Update
Beginning at 11:30 p.m. PDT on Monday, September 24th, all SOE services will be unavailable so that we can perform significant upgrades to our authentication and account management systems.
Currently we expect this maintenance to take approximately 14 hours. But as first indicated, it could extend to as long as 24. Customer service, chat and support will also be unavailable at this time. Phone support will still be accessible. SOE websites will continually be updated throughout the day as to the progress of the maintenance.
We apologize for this interruption, however when service is resumed you will have an enhanced user experience to manage your accounts at Station.com.
Find Out More!
Extended
Service Downtime on September 25th
All SOE games, websites, message boards, Knowledge Base, Station store, and other services will be unavailable for approximately 24 hours beginning on Tuesday, September 25th. All SOE services will be undergoing upgrades to the authentication system and as a result, all logins for SOE services will be unavailable. Technical and Account support will only be available by phone during this time. Please keep an eye on this website for more news and information about this maintenance as it becomes available. We appreciate your patience and understanding during this downtime.
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Player
Event Announcements
Player Event Announcements showcases some of the upcoming player events in
The Matrix Online!
Find Out More!
Story Summary,
8.2.2-8.2.3 (8/30-9/12)
Technical
and Account Support options for Friday, September 14th 2007
Technical and Account Support options for Friday, September 14th 2007
Technical and Account phone support will be unavailable on Friday, September 14th 2007. Phone Support will return to its normal hours of 10:00am through 7:00pm PDT on Monday, September 17th 2007.
Live Chat and E-mail Support is available at www.station.sony.com/kb
Our Self-help knowledgebase is also available at www.station.sony.com/kb with answers to your questions.
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Forum Maintenance: Thursday, Sept. 13th 10:30 AM PDT
All SOE forums will be undergoing maintenance on Thursday, Sept. 13th at 10:30 AM PDT. The forums will not be available during this time. The expected downtime is approximately one hour, with the forums back up and available for browsing around 11:30 AM PDT.
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Important Message for Subscribers Impacted by Hurricane
Katrina
Important Message for Subscribers Impacted by Hurricane Katrina
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Player
Event Announcements
Player Event Announcements showcases some of the upcoming player events in
The Matrix Online!
Find Out More!
